Palm Beach IT Users Group 08 Oct 13, Windstream, West Palm Beach, Fl

Join us at our next meeting and attend Manuel Palachuk’s The 10 golden Rules of PSA. Here’s a brief description of what Manuel will be covering:
Whether you’re a one person shop or 50, you must have some guidelines of how you plan to break down the work into an organized fashion and how you will communicate with the client along the way.
You don’t have to be an MSP or use a PSA to work efficiently and be profitable but you do need a system and a method. These ten golden rules can be the seed for your own system if you have none, or you can adopt them in whole. Either way, this is your opportunity to take your service delivery to the next level. Join our guest Manuel Palachuk for this interactive conversation that starts with the unbreakable rules of the service ticket and end with communication with the client.
This meeting will be held back at Windstream Communications on 1641 Worthington Avenue, Suite 140, West Palm Beach, Florida  33409, and we’ll be meeting at our normal time of 6:30 pm. Presentation will start promptly at 7:00 pm, so please register soon so that we not only have enough seating, but enough food and drink as well.
Also in attendance will be Mr. Adam Rozenzweig of Cartridge World, who will briefly talk about his business and who will also be providing us with food and refreshments for the evening.
For everyone that will be attending, please provide a warm welcome to Ms. Jennifer Cohen-Louth, who will now be our new hostess at Windstream (don’t worry, I’m sure that Lynne will still be visiting us every once in a while).
One final item; we will start to present (and depending upon the presenter’s acceptance, will also record) future meeting presentations. Check back frequently to find out what other new and improved things will be implemented.

That was the invitation and here is the summary from our Organizer:

I want to thank everyone who attended (both physically and remotely) our meeting last night. Manny’s presentation was great and on point with what we do and how we run (or should run) our businesses.

Question for the remote attendees; how was the presentation from your end? Were you able to hear everything clearly? Please provide us with some feedback and please be brutally honest as we are trying out several products and want to use the best one based upon member feedback.

Thank you once again Manuel Palachuk for your presentation, thank you Adam from Cartridge World for your presentation and the pizza & sodas, and last but not least, thank you Jennifer for continuing to host our user group meetings at Windstream!

By the way, it was great to see Lynne Keane from that other telecom company show up last night, too!

Regards,

John Vighetto

Vighetto Networking, Inc.

3965 Investment Lane

Suite A-9

Riviera Beach, FL 33404

Mobile: 561.722.1514

Fax: 561. 828.2232

We tried an experiment with remote attendees that couldn't make the meeting.  This is expected to be expanded further in the future. 

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